Use of the Aakash Educational Services Pvt. Limited (hereinafter referred to as “AESPL”) website at http://learn.aakashitutor.com is subject to these terms and conditions of use. Users who do not accept these terms of use are not authorised to use or continue using this website. We may amend these terms of use at any time and any revised version will be effective immediately that it is displayed on this website. This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to AESPL's use of cookies in accordance with the terms of AESPL's privacy policy. In the event of any comments or questions concerning these terms of use, please contact us by e-mailing at aakashitutor@aakash.ac.in or writing to Aakash iTutor at Aakash Educational Services Pvt. Limited, Aakash Tower, 8, Pusa Road, New Delhi - 110005, India.

1. For registration the User shall give accurate information and, where such information changes over time, update such information (to the extent possible: online) without undue delay. The User shall ensure that its e-mail address, as supplied to learn.aakashitutor.com, is current at all times and an address at which the User can be contacted.
2. If you are directly subscribing as a user of this Website, you represent and warrant that you are at least 18 years of age and that you possess the legal right and capacity to use the services of Aakash iTutor in accordance with the stated terms and usage policies. In cases, where a minor below the age of 18 years of age, wants to use this website, such a user shall duly register himself through his parent/ guardian and such a parent/ guardian hereby agrees to accordingly register and supervise usage by, and be responsible for the action of any such minors who use the computer and/or password to access the site. The parent/ guardian shall enter into this agreement on behalf of such minor, and bind himself/herself in accordance with all terms and conditions herein.
3. By registering yourself as a user and subscribing to avail the services of this Website, it will be deemed that you have read, understood and agreed to fully abide by all the terms and conditions of the Website as contained herein.
4. Some pages of the learn.aakashitutor.com may be password protected. In the interest of safety and security of the data and website, only registered or paid Users may access said pages. AESPL reserves the right, in its sole discretion, to terminate or refuse all or part of its services, for any reason without notice to you. AESPL particularly reserves the right to determine certain web pages, which were previously freely accessible, subject to registration. AESPL is entitled, at any time and without obligation to give reasons, to deny the User the right to access the password-protected area by blocking its User Data (as defined below), in particular if the User uses false data for the purpose of registration; - violates these Terms of Use or neglects its duty of care with regard to Data; - violates any applicable laws in the access to or use of the AESPL Web Site; or - did not use the AESPL Web Site for a longer period.
5. By registering on the Website, you agree to:
   1. make your contact details available to AESPL so that you may be contacted by AESPL for education information through email, telephone and SMS;
   2. Receive promotional mails/special offers from the Website or any of its partner websites, if any; and/ or
   3. be contacted by AESPL in accordance with the privacy settings set by you.
6. Upon registration the User will be provided with an access code, comprising a User ID and a password ("User Data"). On first access the User shall promptly change the password received from learn.aakashitutor.com into a password known only to the User. The User Data allows the User to view or change its data or, as applicable, to withdraw its consent to data processing.
7. The User shall ensure that User Data is not accessible by third parties and is liable for all transactions and other activities carried out under its User Data. At the end of each online session, the User shall log-off from the password protected websites. If and to the extent the User becomes aware that third parties are misusing its User Data the User shall notify learn.aakashitutor.com thereof without undue delay in writing, or, as the case may be, by e-mail.
8. After receipt of the notice under paragraph 3 (g), learn.aakashitutor.com will deny access to the password-protected area under such User Data. Access by the User will only be possible again upon the User's application to learn.aakashitutor.com or upon new registration. Please note that the password generated by you for accessing the Website should not be shared by you with anyone else at any time. Please also note that especially with regard to the Product/Service’s purchased by you, the same have been licensed to you by AESPL for your own use only and you cannot share your password with others or allow others to use the paid courses. This will be a gross violation of the license terms governing the paid Product/Service’s.

Fee once paid is not refundable under any circumstances. The fee includes prevalent taxes & charges imposed by government authorities. If at any point of time, Government further increases taxes or charges the extra amount will be borne by the user from the date of enforcement of the act by the Govt. In case the AESPL gives concession/discount/scholarship to any user/student and Government Charges taxes on such amount of concession/discount/scholarship, the amount in such case have to be borne by the user/student. The quantum of concession/discount/scholarship to be given to any user/student shall be as per the policy of AESPL from time to time.

1. Notwithstanding the particular provisions in 5 of these Terms of Use, information, brand names and other contents of the learn.aakashitutor.com Web Site may not be changed, copied, reproduced, sold, rented, used, supplemented or otherwise used in any other way without the prior written permission of AESPL.
2. Except for the rights of use and other rights expressly granted herein, no other rights are granted to the User nor shall any obligation be implied requiring the grant of further rights. Any and all copyright, patent rights and licenses are expressly excluded.
3. AESPL may, without charge, use any ideas or proposals stored by a User on the learn.aakashitutor.com Web Sites for the development, improvement and sale of its Product/Service’s.
4. All the Contents on the website are proprietary to AESPL except the data / queries posted / uploaded by the users.
5. All material available on this website AESPL.com including but not limited to, its design, text, graphics, screen shots, files and the selection and arrangement thereof is protected by copyright laws.
6. The owners of the intellectual property, copyrights and trademarks are AESPL, its affiliates or third party licensors. Any modification, copying, reproduction, republishing, uploading, posting, transmitting or distributing any material on this Website including text, graphics, code and/or software is expressly prohibited.
7. No recourse shall be taken against AESPL for any alleged or actual infringement or misappropriation of any proprietary rights in your communications to AESPL. At any stage, it is believed that the contents appearing on this Website constitutes copyright infringement of another person's rights, the user may communicate the same to us.
8. Notice of Copyright Infringement: We are not liable for any infringement of copyright arising out of materials posted on or transmitted through the Website, or items posted on the Website, by end users or any other third parties. In the event you have any grievance in relation to any content uploaded on the Website, you may contact our Grievance Officer; or write at the following address: e-mailing at aakashitutor@aakash.ac.in or writing to Aakash iTutor at Aakash Educational Services Pvt. Limited, Aakash Tower, 8, Pusa Road, New Delhi - 110005, India
9. We request you to please provide the following information in your complaint:- (a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint. (b) Identification of the copyrighted work claimed to have been infringed. (c) Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity. (d) The address, telephone number or e-mail address of the complaining party. (e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law. (f) A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed

1. The learn.aakashitutor.com Web Site may contain hyperlinks to the web pages of third parties. learn.aakashitutor.com shall have no liability for the contents of such web pages and does not make representations about or endorse such web pages or their contents as its own, as learn.aakashitutor.com does not control the information on such web pages and is not responsible for the contents and information given thereon. The use of such web pages shall be at the sole risk of the User.
2. Some contents on the site may belong to third parties. Such contents have been reproduced after taking prior permission from the said party and the copyright of such contents would remain exclusively with the said third party. AESPL shall not be responsible for any mistakes which might appear in such contents.
3. Please note that the answers under the section “Ask an Expert” or the tests/notes uploaded in the 'Upload Tests & Notes' sub-section may be uploaded by users directly. Therefore, AESPL will not be liable for the content of the same.
4. Further, AESPL may certify an answer posted by a user to be correct or not. This however does not mean that AESPL has checked whether the answer has or has not been copied by such user from any other source without authorisation. AESPL shall surely look into any concern of this nature that is brought to its attention.

For collection, use and processing of personally identifiable data of the User of the learn.aakashitutor.com Web Site, AESPL shall comply with applicable laws on data privacy protection and the learn.aakashitutor.com Web Site Data Protection Privacy Policy, which is available as per hyperlink on the learn.aakashitutor.com Web Site.

1. It is for the student/user to see whether he/she is eligible for a certain Medical Entrance examination or not. The AESPL does not hold itself responsible if a user/student's admission form cannot be forwarded or is rejected by the examination body on any ground whatsoever. Such a user/student cannot claim a refund of the whole or any part of the fee he/she has paid to the AESPL.
2. The responsibility of getting admission form forwarded to the examining body is that of the user/student himself/herself or that of the Parents / Guardian.
3. It is the endeavour of AESPL to ensure that the information provided on the Web site is accurate but does not guarantee or warrant its accuracy, adequacy, correctness, validity, completeness or suitability for any purpose, and accepts no responsibility with respect to the information on the Website. Use of this Website, by implication, means that you have gone through and agreed to abide by the Terms and Conditions and the Disclaimers of this Website. AESPL does not claim that the information downloaded are up to date, correct and error free or that the servers that make AESPL site available, are free of viruses or harmful components. Any reliance on the service or database available through this service, is at the user's own risk. Though due care has been taken to make the database completely reliable and error-free, AESPL claims exemption from any liability arising out of any such error in the data base.
4. AESPL disclaims all responsibility for any loss, injury, liability or damage of any kind resulting from and arising out of, or any way related to:
   1. Any errors in or omissions from the Website and its content, including but not limited to technical inaccuracies and typographical errors.
   2. Any third party websites or content therein directly or indirectly accessed through links in the Website, including but not limited to any errors in or omissions there from.
   3. The unavailability of this Website or any portion thereof.
   4. The use of any equipment or software in connection with the Website by the user.

1. Insofar as any information or documentation is made available at no cost, any liability for defects as to quality or title of the information and documentation especially in relation to the correctness or absence of defects or the absence of claims or third party rights or in relation to completeness and/or fitness for purpose are excluded except for cases involving willful misconduct or fraud.
2. The information on the learn.aakashitutor.com Web Site may contain specifications or general descriptions related to the technical possibilities of individual Product/Service’s which may not be available in certain cases (e.g. due to Product/Services’ changes). The required performance of the Product/Servics’ shall therefore be mutually agreed in each case at the time of purchase.

1. The liability of learn.aakashitutor.com for defects in relation to quality and title shall be determined in accordance with the provisions of these Terms of Use. Any further liability of AESPL is excluded unless required by law, e.g. under the Act on Product Liability or in cases of willful misconduct, gross negligence, personal injury or death, failure to meet guaranteed characteristics, fraudulent concealment of a defect or in case of breach of fundamental contractual obligations. The damage in case of breach of fundamental contractual obligations is limited to the contract-typical, foreseeable damage if there is no willful misconduct or gross negligence.
2. Although AESPL makes every endeavor to keep the learn.aakashitutor.com Web Site free from viruses, AESPL cannot make any guarantee that it is virus-free. The User shall, for its own protection, take the necessary steps to ensure appropriate security measures and shall utilize a virus scanner before downloading any information, software or documentation.
3. 12 a) and 12 b) do not intend nor imply any changes to the burden of proof to the User's disadvantage.

As a user of this Web site, you agree to protect and fully compensate AESPL and its domain's associates, such as, service providers and technology partners, from any and all third party claims, liabilities, damages, expenses and costs, including, but not limited to, all legal expenses, arising from your use of services on this domain, your violation of the terms or your infringement by any other use of your account, of any intellectual property or other right of anyone.

There may be third party information, advertisement, and schemes displayed through this Web site. AESPL disclaims, to the fullest extent permissible, the correctness, viability, availability, merchantability or fitness of such information, advertisement and scheme. AESPL hereby declares that the advertisers and their clients etc. are neither its agent, partner nor principal and AESPL does not provide any guarantee or warranty or any representation on behalf of any of the advertisers or their clients.

1. AESPL tries its best, but does not guarantee that the services will be error free, or continuously available, or that the service will be free of viruses or other harmful components.
2. This Agreement does not in any manner create any relationship whatsoever as between user and the AESPL, either as a joint venture, partnership, employment, or agency relationship. Performance of this agreement by AESPL is subject to existing laws and legal process in India, and nothing contained in this agreement is in derogation of the rights of AESPL to comply with governmental, court and law enforcement requests or requirements relating to your use of AESPL or information provided to or gathered by AESPL with respect to such use.
3. Unless otherwise specified herein, this Agreement constitutes the entire agreement between the user and AESPL with respect to the AESPL site and it supersedes all prior communications and proposals, whether electronic, oral or written, between the user and AESPL with respect to the AESPL site.
4. AESPL can change terms of usage anytime.
5. AESPL reserves the right to make any change in its data/ material/Product/Servics’ without any prior notice to anybody.
6. In case of any dispute or difference between you and AESPL regarding the interpretation of these terms and conditions, non-payment of any claim or any dispute arising out of or in pursuant to these terms and conditions, the same shall be referred to sole Arbitrator who shall be appointed by Chairman of M/s Aakash Educational Services Pvt. Limited The proceedings shall be conducted at New Delhi under the provisions of Arbitration & Conciliation Act and the Courts at Delhi only shall have the jurisdiction over the matter and/or for enforcement as the case may be. If an Arbitrator to whom the matter is referred refuses to act or for any reason, does not enter the reference or after entering into the reference proceedings are abandoned or kept in abeyance or not proceeded with, it shall be lawful for the Chairman of M/s Aakash Educational Services Pvt. Limited to appoint another person to act as Arbitrator in the manner aforesaid. Such person shall be entitled to proceed with reference from the stage at which was left by his predecessor, if both the parties consent to this effect, failing which the Arbitrator will be entitled to proceed de novo.
7. Viewing of videos should be within reasonable limit. It is on discretion of AESPL to put limit on this.
8. AESPL, on its discretion, block access to any user without any prior notice
9. AESPL is not liable for any poor result of student/users
10. AESPL will try its best to prevent technical issues, portal downtime and mistakes in content, but it cannot be held liable for those
11. You cannot copy, download or circulate the content by any means (print screen, download, video recording etc.), it is violation of the copyrights of AESPL.
12. Any attempt to hack or gain unauthorized access is not permitted and is punishable under India Cyber laws
13. The video lecture content has been delivered & recorded in a mix of English and Hindi medium for the comfort and understanding of students from all quarters of the country. Any complaints, cancellations or refund applications with respect to language of video lecture delivery will not be entertained. Parents are advices to go through sample videos on learn.aakashitutor.com before they go ahead with admission & fee payment
14. Once the course is purchased, no refund request will be entertained

1. Any supplementary agreement requires the written form.
2. The place of jurisdiction shall be New Delhi, India.
3. The individual pages of the learn.aakashitutor.com Web Site are operated and administered by AESPL and/or its affiliates. The pages comply with the law applicable in INDIA where AESPL has its business residence. AESPL makes no representation that information, data and/or documentation on the learn.aakashitutor.com Web Site are appropriate or available for viewing or downloading at locations outside India. If Users access learn.aakashitutor.com Web Site from outside India, they are exclusively responsible for compliance with all applicable local laws. Access to learn.aakashitutor.com Web Site's information / documentation from countries where such content is unlawful is prohibited. In this case and where User seeks to do business with learn.aakashitutor.com, the User should contact the AESPL, at its New Delhi office.
4. These Terms of Use shall be governed by Indian Laws and all disputes relating to or in connection with these Terms of Use or their subject matter shall be resolved in accordance with - the laws of India, to the exclusion of its conflict of laws rules.

1. Incomplete forms will be rejected.

2. It is compulsory to attach self-attested photocopy of marksheet of class VI / VII / VIII / IX / X / XII.

3. Once package fee, booking amount and/or installment(s) have been paid, under no circumstance a refund request will be entertained. Package once sold, cannot be cancelled or taken back.

4. Video lectures have been delivered in a mix of English and Hindi medium for the comfort and understanding of students from all quarters of the country. Rest of the course content (reading material, quizzes etc.) is in English.

5. Students once enrolled into iTutor Packages cannot claim for refund of amount or part of the amount; if he/she becomes disinterested during the Package due to any reason whatsoever.

6. It is for the student to see whether he/she is eligible for a certain Entrance examination or not. The Company does not hold itself responsible if a student's admission form cannot be forwarded or is rejected by the examination body on any ground whatsoever. Such a student cannot claim a refund of the whole or any part of the Price, he/she has paid to the Company.

7. It is compulsory for a student to attach/send a recent passport size photograph on or along with the application form. Company reserves the right to use the photograph and name of the student for publicity in all kinds of media, in case the student secures position / rank or succeeds in any Entrance Exams in India or any test at international level.

8. The responsibility of getting admission form forwarded to the examining body is that of the student himself/herself or that of the Parents / Guardian.

9. AESPL reserves the right to make any change in its package or terms & conditions without any prior notice to anybody.

10. If the iTutor device or SD card is lost / misplaced once delivered, then a student can ask for a new device against the payment of Rs. 16,000 (10.1") / Rs. 6,000 (7") and Content SD card for Rs. 900 (8GB) / Rs. 1000 (16GB) / Rs. 2000 (32GB) each respectively through Demand Draft in favour of 'Aakash iTutor™' payable at New Delhi.

11. Any change of address or phone numbers should be notified to the iTutor Division without any delay through a written application. If the dispatch is returned due to change of address or any reason whatsoever, Rs. 500 will be charged for sending the dispatch again.

12. If at any point of time, the Govt. further increases tax rate the extra amount of taxes will be borne by the customers from the date of enforcement of the act by the Govt.

13. Students applied for with Aakash iTutor™ will have to provide photocopy of Admit Card of All Entrance Exams as soon as they receive their admit cards from the examining body.

14. Aakash iTutor™ Online Learning can be accessed on PC, Laptop or Tablet PC over internet (with available bandwidth of at least 1 mbps). Student should ensure that he/she has got the right device with such internet connection.

15. End Use-The educational content on the iTutor device or SD card is Licensed Educational Content for personal, single user, non-commercial use by students of that class only. Without limiting the foregoing, the Licensed Educational Content shall not be used, distributed or otherwise exploited for “commercial advantage or private monetary compensation" under the End Use License. The following are types of uses that AESPL expressly defines as "commercial use"

1. the sale or rental of (i) any part of the Licensed Educational Content, (ii) any derivative works based at least in part on the Licensed Educational Content, or (iii) any collective work that includes any part of the Licensed Educational Content
2. providing training, support, or editorial services that use or reference the Licensed Educational Content in exchange for a fee or without a fee; and
3. sharing of the iTutor device or SD card with the non-registered users, with or without a fee.

In case any use of the Licensed Educational Content on the iTutor device or SD card for commercial use or in violation of End Use License comes to the knowledge of the AESPL, the AESPL reserves the right to disable the user account, forfeit the entire fee/charges paid by that user till that date and to initiate the initiate legal proceedings against misuse of the Licensed Educational Content and the infringement of the Intellectual Property Rights (IPR) of the AESPL.

16. In case of any dispute or difference between you and Company regarding the interpretation of these terms and conditions, non-payment of any claim or any dispute arising out of or in pursuant to these terms and conditions, the same shall be referred to sole Arbitrator who shall be appointed by Chairman of M/s Aakash Educational Services Pvt. Ltd. The proceedings shall be conducted at New Delhi under the provisions of Arbitration & Conciliation Act and the Courts at Delhi only shall have the jurisdiction over the matter and/or for enforcement as the case may be. If an Arbitrator to whom the matter is referred refuses to act or for any reason, does not enter the reference or after entering into the reference proceedings are abandoned or kept in abeyance or not proceeded with, it shall be lawful for the Chairman of M/s Aakash Educational Services Pvt. Ltd. to appoint another person to act as Arbitrator in the manner aforesaid. Such person shall be entitled to proceed with reference from the stage at which it was left by his predecessor, if both the parties consent to this effect, failing which the Arbitrator will be entitled to proceed de novo.

17. If any customer fails to receive the device within 15 days from the date of dispatch, kindly inform the iTutor Division telephonically or by writing an e-mail at aakashitutor@aakash.ac.in

18. AESPL may also contact the user through sms, email and call to give notifications on various important updates. Therefore, User holds AESPL non liable for any liabilities including financial penalties, damages, expenses in case the users mobile number is registered with Do not Call (DNC) database.